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Terms and Conditions

Last update: 17 October 2026

IMEGA Yasniel Diaz Marreroul. Smolna 14, 44-200 Rybnik[email protected]+48 784 608 733NIP: 6472457939
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§ 1. General Provisions

  1. The online store Drone-Partss, available at www.drone-partss.com (hereinafter: "Store"), is operated by IMEGA Yasniel Diaz Marrero, Tax ID (NIP): 6472457939, registered at: ul. Smolna 14, 44-200 Rybnik, Poland (hereinafter: "Seller").
  2. These Terms define the rules for using the Store, placing orders, delivery, payments, withdrawal and complaints.
  3. Use of the Store requires acceptance of these Terms.
  4. The Store operates within the European Union.
  5. Product presentations in the Store constitute an invitation to conclude a contract, not a binding offer.
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§ 2. Definitions

SellerIMEGA Yasniel Diaz Marrero, NIP: 6472457939
Customera natural person, legal entity, or organisational unit making purchases
Consumera natural person entering into a transaction not directly related to their business or professional activity
Sole-trader with consumer rightsa natural person running a sole proprietorship (JDG) whose contract is related to, but not of a professional character for, their business
Storeonline store at www.drone-partss.com
Orderthe Customer's declaration of intent to conclude a sales contract
Producta movable item offered by the Seller through the Store
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§ 3. Placing Orders

  1. Orders can be placed 24/7 via the Store website.
  2. To place an order, the Customer selects products, fills in the order form, chooses delivery and payment, and confirms with the "Order and pay" button.
  3. After placing an order, the Customer receives a confirmation email, which constitutes acceptance and conclusion of the sales contract.
  4. The Seller reserves the right to refuse an order if the Customer's data is incomplete or raises doubts.
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§ 4. Prices and Payments

  1. Prices in the Store are gross prices (VAT included), shown in PLN or EUR depending on the language version.
  2. The binding price is the one displayed at the time of placing the order.
  3. Delivery costs are not included in the product price and are shown separately during checkout.
  4. Available payment methods:
    Visa
    Mastercard
    BLIK
    Google Pay
    Apple Pay
    Transfer
  5. Payments are processed by Stripe (Stripe Payments Europe, Ltd.).
  6. Payment must be made within 7 days of placing the order.
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§ 5. Delivery

  1. Delivery is carried out within the European Union.
  2. Available methods: InPost (18 PLN), GLS Courier Poland (24 PLN), GLS Courier EU (79 PLN).
  3. Orders over 5,000 PLN ship free within Poland.
  4. Processing time is up to 3 business days from payment confirmation unless stated otherwise.
  5. Full delivery details: Shipping.
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§ 6. Right of Withdrawal

14

days to withdraw

no reason required

  1. Consumers and sole traders with consumer rights may withdraw within 14 days without giving a reason (Directive 2011/83/EU, Polish Consumer Rights Act).
  2. The period runs from the day the Consumer takes possession of the goods.
  3. Withdrawal can be declared by email, letter, or via the withdrawal form.
  4. The goods must be returned within 14 days. Return shipping costs are borne by the Consumer.
  5. The Seller refunds all payments, including the cheapest standard delivery cost, within 14 days of receiving the withdrawal statement. The Seller may withhold the refund until the goods are received or proof of return is provided.
  6. The Consumer is liable for any diminished value resulting from handling beyond what is necessary to establish nature, characteristics and functioning.
  7. Full return policy: Returns & Complaints.
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§ 7. Complaints and Statutory Warranty

24

months statutory warranty

  1. The Seller is liable for product defects for 2 years from delivery (Polish Civil Code, art. 556–576).
  2. Complaints can be sent to [email protected] or by post to ul. Smolna 14, 44-200 Rybnik.
  3. A complaint should include: description of the defect, requested remedy, contact details, and order number.
  4. The Seller will respond within 14 days. No response within this period means acceptance of the complaint.
  5. Full details: Returns & Complaints.
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§ 8. Personal Data Protection

  1. The data controller is the Seller.
  2. Personal data is processed in accordance with GDPR (Regulation 2016/679) for order fulfilment, complaint handling and communication.
  3. The Customer has the right to access, rectify, erase, restrict processing, port and object.
  4. Details: Privacy Policy.
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§ 9. Electronic Services

  1. The Store provides electronic services within the meaning of Polish law.
  2. Requirements: a device with Internet access, a modern browser (Chrome, Firefox, Safari, Edge), active email, JavaScript and cookies enabled.
  3. It is prohibited to provide unlawful content.
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§ 10. Dispute Resolution

  1. The parties will attempt to resolve any disputes amicably.
  2. The Consumer may use out-of-court dispute resolution: the ODR platform at ec.europa.eu/consumers/odr , or polubowne.uokik.gov.pl .
  3. The competent court is determined by the Polish Code of Civil Procedure.
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§ 11. Final Provisions

  1. These Terms take effect upon publication on the Store website.
  2. The Seller reserves the right to amend these Terms. Orders placed before a change are fulfilled under the previous Terms.
  3. Matters not covered herein are governed by the Polish Civil Code, the Consumer Rights Act, the Electronic Services Act and GDPR.
  4. These Terms do not limit any mandatory consumer rights under applicable law.

ODR Platform

In accordance with Regulation (EU) No 524/2013, we inform you about the EU online dispute resolution (ODR) platform:

ec.europa.eu/consumers/odr

These Terms are effective from 23 September 2026.