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Legal Information

Everything you need to know about our policies

Privacy Policy

Last update: 1/20/2026

1Personal Data Administrator

The administrator of your personal data is DroneParts based in Poland. For matters related to personal data protection you can contact us:

[email protected]
ul. Smolna 14, 44-200 Rybnik, Poland

2Legal Basis for Data Processing

We process your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) on the following bases:

Art. 6(1)(a)

consent to data processing

Art. 6(1)(b)

performance of a contract or pre-contractual actions

Art. 6(1)(c)

compliance with a legal obligation

Art. 6(1)(f)

legitimate interest of the administrator

3Purposes of Data Processing

We process your personal data for the following purposes:

  • Processing orders and sales contracts
  • User account management
  • Handling complaints and returns
  • Newsletter sending (with consent)
  • Direct marketing of products and services
  • Statistical analysis and service quality improvement
  • Fulfillment of tax and accounting obligations

4Types of Data Collected

We collect the following categories of personal data:

Identification data

first name, last name

Contact data

email, phone, address

Transaction data

order history, payments

Technical data

IP, browser, cookies

5Data Retention Period

We store your data for the period:

Account datauntil account deletion or consent withdrawal
Transaction data5 years from the end of the tax year
Marketing datauntil consent withdrawal
Cookie dataaccording to cookie settings

6Your Rights (GDPR)

Under GDPR, you have the following rights:

✓
Right of access

you can obtain information about processed data

✓
Right to rectification

you can request correction of incorrect data

✓
Right to erasure

you can request data deletion ("right to be forgotten")

✓
Right to restriction

you can limit the scope of processing

✓
Right to portability

you can receive data in electronic format

✓
Right to object

you can object to data processing

✓
Right to withdraw consent

you can withdraw your consent at any time

✓
Right to complaint

you can file a complaint with the supervisory authority

7Cookies

Our website uses cookies. These are small text files stored on your device. We use the following types of cookies:

Necessary

required for site operation

Analytical

help understand site usage

Marketing

used to personalize ads

Preferences

remember your settings

You can manage cookies in your browser settings or through our preferences panel.

8Data Recipients

Your data may be transferred to:

  • Courier companies (DHL, GLS) - for order delivery
  • Payment operators (Stripe, PayPal) - for payment processing
  • IT service providers - hosting, email
  • State authorities - when required by law

9Data Security

We apply appropriate technical and organizational measures to protect your data:

✓SSL/TLS encryption
✓Secure password storage (bcrypt)
✓Regular backups
✓Data access control

Contact

For matters related to personal data protection you can contact us:

[email protected]

You also have the right to file a complaint with the Data Protection Authority.