Question 1

How long does shipping take?

Accepted Answer

Orders are processed within 1-2 business days. Standard shipping takes 3-5 business days within Poland and 5-10 business days for international shipments within the EU.

Question 2

How much does shipping cost?

Accepted Answer

Shipping is free for orders over 5000 PLN. For smaller orders, shipping cost is 18 PLN for domestic shipments.

Question 3

Do you ship internationally?

Accepted Answer

Yes, we ship to all European Union countries.

Question 4

What payment methods do you accept?

Accepted Answer

We accept credit/debit cards (Visa, Mastercard), BLIK, Przelewy24, bank transfers, and PayPal.

Question 5

What is the return policy?

Accepted Answer

You have 14 days from receiving the product to request a return.

Question 6

Are the products original?

Accepted Answer

Yes, all our products are 100% original and new. We are authorized distributors of DJI, Autel, and XAG.

Question 7

What warranty do products have?

Accepted Answer

All our products have a 2-year warranty according to EU legislation.

Question 8

Do you offer repair service?

Accepted Answer

Yes, we have specialized technical service for DJI, Autel, and XAG drones.

Question 9

How much does a repair cost?

Accepted Answer

We offer free diagnosis and no-obligation quote before any repair.

Question 10

How long does a repair take?

Accepted Answer

Simple repairs take 3-5 business days. Complex repairs may take 1-2 weeks.

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