Shipping & Returns
Shipping and returns information
Shipping Methods
InPost Parcel Lockers
24/7 parcel locker pickup
gross
GLS Courier
Delivery to your address
gross
DHL Express
Express priority delivery
gross
Free shipping!
On orders over 5000 PLN
Delivery Area
We deliver throughout the European Union:
For deliveries outside the EU, please contact us to arrange shipping costs.
Processing Time
business days
Order preparation
hours
Delivery time
tracking
Shipment tracking
If an item is out of stock, we will contact you to arrange the delivery date.
Returns
days to return
without giving a reason
In accordance with EU Directive 2011/83/EU, you have the right to withdraw from the contract within 14 days of receiving the goods without giving any reason.
How to make a return?
Fill out the form
Fill out the return form on our website or send an email
Pack the item
Pack the product in original packaging or secure it properly
Send the package
Send the package to our address (shipping costs covered by the buyer)
Receive refund
After receiving the item, refund within 14 days
Important Information
- The item must be undamaged and in original packaging
- Include proof of purchase (receipt or invoice)
- Return shipping costs are covered by the buyer
- The right of return does not apply to custom-made products
- Returns apply only to consumers (natural persons)